IICRC-Certified Firm · Fully Insured
Homeowner claim guide

Navigating your insurance claim, step by step

Damage to your home is stressful enough — the paperwork shouldn’t be. Follow this checklist and we will handle the heavy lifting with your adjuster from first call to final walkthrough.

24/7 response IICRC-certified Direct adjuster billing
The 6-step checklist

From evidence to a restored home

Tap a step in the rail above to jump straight to it, or open each card below. Work top to bottom for the smoothest path.

  • Shut off the water source or utilities if it is safe to do so.
  • Move people and pets away from standing water, soot, or structural damage.
  • Do not throw anything away — damaged materials are evidence for your adjuster.

Pro tip. If you can’t find the main shutoff, turn off the water heater too — an emptied tank can crack when refilled.

Why it’s seamless

We speak the adjuster’s language

We are IICRC-certified and bill insurance direct where allowed. That means accurate scopes, fewer supplement rounds, and a faster path to approval.

Adjuster-ready documentation

Moisture maps, thermal images, and line-item estimates delivered in your carrier’s preferred format.

We coordinate the walk-through

We schedule and attend the adjuster inspection so you never face technical questions alone.

IICRC S500 / S520 standards

Our scopes cite the industry standards adjusters rely on, which shortens approval cycles.

One crew, start to finish

Mitigation, drying, and reconstruction under one scope — no gaps between vendors.

Direct billing where allowed

We invoice your carrier directly, so in most cases you only owe your deductible.

24/7 emergency mobilization

We arrive fast, stabilize the loss, and start the documentation clock immediately.

Ready to start your claim the right way?

Call us now and we’ll begin documentation immediately. The sooner we start, the smoother your claim goes.