Fast, safe flood water extraction and drying — even Category 3.
Pricing: Insurance / deductible-based
IICRC-Certified
WRT · ASD · FSRT
24/7 Emergency Response
On-Site Within the Hour
Insurance Direct Billing
You Pay Your Deductible
Rising flood water is almost always Category 3 — grossly contaminated with bacteria, chemicals, and debris. Firewater Damage Restoration responds fast with the containment, PPE, and sanitizing protocols required for safe flood cleanup, extracting the water, removing affected porous materials, and drying the structure — all documented for your claim.
Flood water is contaminated. We follow IICRC protocols for containment, PPE, and affected material removal to keep your home safe.
The sooner flood water is removed, the less structural damage and mold risk. We dispatch 24/7 and extract immediately.
After extraction we apply EPA-registered antimicrobials to affected areas to prevent microbial growth during drying.
We document the category, affected areas, and materials removed so your adjuster can approve the scope with confidence.
We establish containment and PPE protocols for Category 3 water and document the affected area.
We extract the water and remove saturated porous materials — carpet, pad, drywall, insulation — that cannot be salvaged.
We apply antimicrobials, then deploy dehumidifiers and air movers to dry structural materials to dry standard.
We confirm moisture readings are at dry standard and deliver the documentation package to your adjuster.
Not sure which service is right for your situation? Use this quick comparison to find the best fit, then call us to start your claim.
| Service | Best For | Pricing | Turnaround |
|---|---|---|---|
| Water Damage | Burst pipes, appliance leaks, roof leaks, overflows | Insurance / deductible-based | Same-day response · 3–5 day dry |
| Fire Damage | Kitchen fires, electrical fires, partial losses, smoke damage | Insurance / deductible-based | Same-day response · varies by scope |
| Flood Cleanup | Storm flooding, rising water, overflow, backup | Insurance / deductible-based | Same-day response · 3–7 day dry |
| Mold Remediation | Visible mold, musty odors, post-water-loss mold, hidden growth | Varies — call for estimate | Varies by scope |
| Odor Control | Smoke odor, pet odor, biological odors, musty/moisture odors | Varies — call for estimate | Varies by source |
| Smoke Damage | Soot residue, smoke odor, ash deposits, post-fire cleanup | Insurance / deductible-based | Same-day response · varies by scope |
| Storm Damage | Wind damage, hail damage, fallen trees, storm water intrusion | Insurance / deductible-based | Same-day response · varies by scope |
| Sewage Cleanup | Sewer backups, toilet overflows, rising water, septic backup | Insurance / deductible-based | Same-day response · 2–5 day dry |
| Structural Drying | Post-extraction drying, wet framing, cavity drying, monitoring | Insurance / deductible-based | 3–7 day typical dry |
| Contents Pack-Out | Fire, water, or smoke-affected contents; clearing the work area | Insurance / deductible-based | Same-day response · varies by scope |
"Our water heater burst and flooded the hallway and two bedrooms at 11pm. Firewater was here within the hour, extracted the water, and had the drying equipment running that night. They documented everything for our insurance and the claim went smoothly. Lifesavers."
"A kitchen grease fire left soot all over the house and a terrible smoke smell. Firewater boarded up the damaged window, cleaned every surface, and ran ozone treatment. You would never know there was a fire. They worked directly with our adjuster the whole way."
"After the spring storms, water came in through the roof and ran down an interior wall. Firewater tarped the roof that same evening and started drying the next morning. The daily moisture reports made our insurance claim easy to get approved."
"Professional, fast, and thorough. The mitigation team explained the water category, mapped the moisture every day, and confirmed the structure was dry before they removed the equipment. Highly recommend Firewater."
"We had a sewage backup in the basement bathroom — gross. They came out fast in full PPE, contained the area, removed the affected materials, and sanitized. Felt safe letting them handle it. Insurance covered it and they billed the carrier directly."
"Firewater packed out our smoke-damaged contents, inventoried everything, cleaned what could be saved, and stored it until the rebuild was done. When they brought it all back it was clean and organized. Above and beyond."
"Mold in a guest bathroom closet from a slow leak. They contained the room under negative pressure, removed the affected drywall, and verified it was clear before closing up. No more musty smell. True professionals."
"Firewater was prompt, certified, and very well equipped to handle our water loss. The whole process from emergency response to dry standard was smooth from start to finish, and the documentation made the claim painless."
Yes. Rising flood water is typically Category 3 — contaminated with bacteria, chemicals, and debris. It requires PPE, containment, and specialized remediation. Do not enter it unprotected.
Generally no — flood damage typically requires a separate flood insurance policy. We document the loss thoroughly and can help your adjuster distinguish covered water sources from uncovered flooding.
Saturated porous materials — carpet, pad, drywall, insulation — usually cannot be salvaged from Category 3 water and are removed. Non-porous materials are cleaned, sanitized, and dried.
We dispatch 24/7 and typically arrive within 60 minutes across DFW. Immediate extraction dramatically reduces damage and mold risk.
Rapid removal of affected materials, application of antimicrobials, and properly balanced structural drying to dry standard prevent the conditions mold needs to grow.
Most flood losses reach dry standard within 3–7 days depending on the volume of water and materials affected. We monitor moisture daily and confirm before removing equipment.
Flood cleanup typically involves Category 3 contaminated water and heavier material removal; standard water damage restoration usually involves cleaner Category 1 sources. We handle both with the right protocols.
24/7 emergency response. IICRC-certified, insured, and ready to help right now.