Sewage / Category 3 Cleanup in DFW, TX
Safe, certified cleanup of contaminated water — Category 3 done right.
Pricing: Insurance / deductible-based
IICRC-Certified
WRT · ASD · FSRT
24/7 Emergency Response
On-Site Within the Hour
Insurance Direct Billing
You Pay Your Deductible
Professional Sewage / Category 3 Cleanup
Sewage backups and contaminated water (Category 3) contain bacteria, viruses, and parasites that make DIY cleanup unsafe. Firewater Damage Restoration follows IICRC Category 3 protocols — full PPE, containment, removal of affected porous materials, sanitizing, and drying — to make your property safe again, with full documentation for your claim.
The Sewage / Category 3 Cleanup Difference
IICRC Category 3 Protocols
We follow the IICRC standard for black water — containment, PPE, and removal of affected porous materials.
Safe Disposal
Contaminated materials are bagged and disposed of properly so pathogens do not spread through your home.
Sanitizing & Antimicrobial
After removal we apply EPA-registered antimicrobials to affected structural areas before drying.
Health-First Response
Category 3 water is a health hazard. We respond fast to make the environment safe and habitable again.
Our Sewage / Category 3 Cleanup Process
Contain & Protect
We establish containment and PPE protocols and document the contaminated area.
Remove Affected Materials
Saturated porous materials — carpet, pad, drywall, insulation — are removed and safely disposed of.
Sanitize
We clean remaining surfaces and apply EPA-registered antimicrobials to the affected area.
Dry & Verify
We dry structural materials to dry standard and deliver documentation to your adjuster.
Which Service Fits Your Needs?
Not sure which service is right for your situation? Use this quick comparison to find the best fit, then call us to start your claim.
| Service | Best For | Pricing | Turnaround |
|---|---|---|---|
| Water Damage | Burst pipes, appliance leaks, roof leaks, overflows | Insurance / deductible-based | Same-day response · 3–5 day dry |
| Fire Damage | Kitchen fires, electrical fires, partial losses, smoke damage | Insurance / deductible-based | Same-day response · varies by scope |
| Flood Cleanup | Storm flooding, rising water, overflow, backup | Insurance / deductible-based | Same-day response · 3–7 day dry |
| Mold Remediation | Visible mold, musty odors, post-water-loss mold, hidden growth | Varies — call for estimate | Varies by scope |
| Odor Control | Smoke odor, pet odor, biological odors, musty/moisture odors | Varies — call for estimate | Varies by source |
| Smoke Damage | Soot residue, smoke odor, ash deposits, post-fire cleanup | Insurance / deductible-based | Same-day response · varies by scope |
| Storm Damage | Wind damage, hail damage, fallen trees, storm water intrusion | Insurance / deductible-based | Same-day response · varies by scope |
| Sewage Cleanup | Sewer backups, toilet overflows, rising water, septic backup | Insurance / deductible-based | Same-day response · 2–5 day dry |
| Structural Drying | Post-extraction drying, wet framing, cavity drying, monitoring | Insurance / deductible-based | 3–7 day typical dry |
| Contents Pack-Out | Fire, water, or smoke-affected contents; clearing the work area | Insurance / deductible-based | Same-day response · varies by scope |
"Our water heater burst and flooded the hallway and two bedrooms at 11pm. Firewater was here within the hour, extracted the water, and had the drying equipment running that night. They documented everything for our insurance and the claim went smoothly. Lifesavers."
"A kitchen grease fire left soot all over the house and a terrible smoke smell. Firewater boarded up the damaged window, cleaned every surface, and ran ozone treatment. You would never know there was a fire. They worked directly with our adjuster the whole way."
"After the spring storms, water came in through the roof and ran down an interior wall. Firewater tarped the roof that same evening and started drying the next morning. The daily moisture reports made our insurance claim easy to get approved."
"Professional, fast, and thorough. The mitigation team explained the water category, mapped the moisture every day, and confirmed the structure was dry before they removed the equipment. Highly recommend Firewater."
"We had a sewage backup in the basement bathroom — gross. They came out fast in full PPE, contained the area, removed the affected materials, and sanitized. Felt safe letting them handle it. Insurance covered it and they billed the carrier directly."
"Firewater packed out our smoke-damaged contents, inventoried everything, cleaned what could be saved, and stored it until the rebuild was done. When they brought it all back it was clean and organized. Above and beyond."
"Mold in a guest bathroom closet from a slow leak. They contained the room under negative pressure, removed the affected drywall, and verified it was clear before closing up. No more musty smell. True professionals."
"Firewater was prompt, certified, and very well equipped to handle our water loss. The whole process from emergency response to dry standard was smooth from start to finish, and the documentation made the claim painless."
Sewage / Category 3 Cleanup FAQs
Is sewage backup dangerous to clean myself?
Yes. Category 3 water contains harmful pathogens. It requires PPE, containment, and proper disposal. Do not attempt DIY cleanup — call us at 214-384-4554.
Does insurance cover sewage backup?
Sewer and drain backups are often covered under a water backup endorsement, which is separate from base coverage. We document the loss thoroughly to support your claim.
What materials have to be removed after a sewage backup?
Saturated porous materials — carpet, pad, drywall, insulation — cannot be salvaged from Category 3 water and are removed. Non-porous materials are cleaned and sanitized.
How fast can you respond to a sewage backup?
We dispatch 24/7 and typically arrive within the hour. Category 3 water is a health hazard, so we treat it as an emergency.
How do you make sure my home is safe after sewage cleanup?
We remove contaminated materials, clean remaining surfaces, apply antimicrobials, and dry to dry standard — following IICRC Category 3 protocols verified by moisture readings.
How long does sewage cleanup take?
Most Category 3 losses are stabilized the same day with drying completed over 2–5 days depending on the affected materials. We provide a clear timeline after assessment.
What is Category 3 water?
Category 3 (black water) is grossly contaminated water — sewage, septic backup, rising flood water, or ground surface water. It requires specialized remediation protocols.
Need Sewage Cleanup? Call Firewater Today.
24/7 emergency response. IICRC-certified, insured, and ready to help right now.