Remove soot and smoke residue before it etches and stains.
Pricing: Insurance / deductible-based
IICRC-Certified
WRT · ASD · FSRT
24/7 Emergency Response
On-Site Within the Hour
Insurance Direct Billing
You Pay Your Deductible
Smoke and soot travel far beyond the fire, depositing acidic residue on walls, ceilings, contents, and inside the HVAC system — where it continues to etch, stain, and odors linger. Firewater Damage Restoration is IICRC-certified to remove soot and smoke residue from every affected surface and neutralize the odor, documenting the full scope for your claim.
Soot is acidic and etches surfaces within hours. We remove it quickly using the correct method per material.
Smoke enters the air handling system. We clean the ducts so residue and odor are not recirculated.
We inventory and clean smoke-affected contents on-site or pack them out for specialized restoration.
We follow residue removal with thermal fogging, ozone, or hydroxyl to neutralize smoke odor at the source.
We map where soot and smoke residue traveled and document the affected materials and contents.
We clean residue from structural surfaces and contents using the correct method for each material.
We clean the air handling system and ductwork to remove deposited soot and stop recirculation.
We neutralize smoke odor and deliver full documentation to your adjuster.
Not sure which service is right for your situation? Use this quick comparison to find the best fit, then call us to start your claim.
| Service | Best For | Pricing | Turnaround |
|---|---|---|---|
| Water Damage | Burst pipes, appliance leaks, roof leaks, overflows | Insurance / deductible-based | Same-day response · 3–5 day dry |
| Fire Damage | Kitchen fires, electrical fires, partial losses, smoke damage | Insurance / deductible-based | Same-day response · varies by scope |
| Flood Cleanup | Storm flooding, rising water, overflow, backup | Insurance / deductible-based | Same-day response · 3–7 day dry |
| Mold Remediation | Visible mold, musty odors, post-water-loss mold, hidden growth | Varies — call for estimate | Varies by scope |
| Odor Control | Smoke odor, pet odor, biological odors, musty/moisture odors | Varies — call for estimate | Varies by source |
| Smoke Damage | Soot residue, smoke odor, ash deposits, post-fire cleanup | Insurance / deductible-based | Same-day response · varies by scope |
| Storm Damage | Wind damage, hail damage, fallen trees, storm water intrusion | Insurance / deductible-based | Same-day response · varies by scope |
| Sewage Cleanup | Sewer backups, toilet overflows, rising water, septic backup | Insurance / deductible-based | Same-day response · 2–5 day dry |
| Structural Drying | Post-extraction drying, wet framing, cavity drying, monitoring | Insurance / deductible-based | 3–7 day typical dry |
| Contents Pack-Out | Fire, water, or smoke-affected contents; clearing the work area | Insurance / deductible-based | Same-day response · varies by scope |
"Our water heater burst and flooded the hallway and two bedrooms at 11pm. Firewater was here within the hour, extracted the water, and had the drying equipment running that night. They documented everything for our insurance and the claim went smoothly. Lifesavers."
"A kitchen grease fire left soot all over the house and a terrible smoke smell. Firewater boarded up the damaged window, cleaned every surface, and ran ozone treatment. You would never know there was a fire. They worked directly with our adjuster the whole way."
"After the spring storms, water came in through the roof and ran down an interior wall. Firewater tarped the roof that same evening and started drying the next morning. The daily moisture reports made our insurance claim easy to get approved."
"Professional, fast, and thorough. The mitigation team explained the water category, mapped the moisture every day, and confirmed the structure was dry before they removed the equipment. Highly recommend Firewater."
"We had a sewage backup in the basement bathroom — gross. They came out fast in full PPE, contained the area, removed the affected materials, and sanitized. Felt safe letting them handle it. Insurance covered it and they billed the carrier directly."
"Firewater packed out our smoke-damaged contents, inventoried everything, cleaned what could be saved, and stored it until the rebuild was done. When they brought it all back it was clean and organized. Above and beyond."
"Mold in a guest bathroom closet from a slow leak. They contained the room under negative pressure, removed the affected drywall, and verified it was clear before closing up. No more musty smell. True professionals."
"Firewater was prompt, certified, and very well equipped to handle our water loss. The whole process from emergency response to dry standard was smooth from start to finish, and the documentation made the claim painless."
Immediately. Soot is acidic and begins etching and staining surfaces within hours of deposition. Call us at 214-384-4554 right away.
Smoke damage is typically covered under a homeowners fire loss. We document the full extent of soot and odor and coordinate with your adjuster.
Many contents can be restored with specialized cleaning. We inventory and clean salvageable items on-site or pack them out for off-site restoration.
Smoke odor penetrates porous materials and ductwork. True removal requires neutralizing the odor at the source with thermal fogging, ozone, or hydroxyl — not just surface cleaning.
Fire damage includes charred and heat-destroyed materials; smoke damage is the soot, residue, and odor that travels beyond the burn area. We restore both as part of one project.
Yes. Smoke enters and deposits in the air handling system. We clean the ducts so soot and odor are not recirculated into the space.
It depends on the extent of residue and the size of the affected area. We provide a clear timeline after assessing the loss.
24/7 emergency response. IICRC-certified, insured, and ready to help right now.