Rapid water extraction, structural drying, and full claim documentation.
Pricing: Insurance / deductible-based
IICRC-Certified
WRT · ASD · FSRT
24/7 Emergency Response
On-Site Within the Hour
Insurance Direct Billing
You Pay Your Deductible
Whether it is a burst supply line, an appliance failure, or a roof leak, standing water begins damaging building materials within minutes. Firewater Damage Restoration responds fast to extract the water, map the moisture, and dry the affected materials to their dry standard — documenting every reading for your insurance claim along the way.
Water spreads fast. A certified mitigation specialist is on-site within the hour to stop the source and begin extraction.
We record moisture readings and affected areas daily, giving your adjuster the documentation needed to approve the claim.
Commercial dehumidifiers and air movers bring affected materials back to their pre-loss moisture content — verified, not guessed.
Most projects are insurance-based. We coordinate directly with your carrier and adjuster so you focus on your home, not the paperwork.
We dispatch 24/7 and a certified mitigation specialist is on-site within the hour across DFW. We confirm the water source is stopped, clear electrical and slip hazards, and begin photo documentation of the loss before anything is moved — the first records your insurance adjuster will need.
Our IICRC-certified Water Damage Restoration (WRT) technicians classify the water per the IICRC S500 standard — Category 1, 2, or 3 — and determine the class of the loss (1–4), which drives the entire mitigation plan. We map every affected assembly with moisture meters and thermal imaging.
Standing water is removed with commercial extractors; saturated carpet pad is pulled and carpet lifted, and non-salvageable porous materials are documented and removed. Rapid extraction shortens drying time and limits secondary damage — and the faster we extract, the lower the covered scope for your carrier.
Applied Structural Drying (ASD) certified, we place dehumidifiers, air movers, and injection-drying systems in a balanced configuration and establish containment to focus drying energy on affected assemblies, including wall cavities and blind spaces.
We return daily to record moisture readings, map drying progress, and adjust equipment. Every visit is documented to IICRC standards so your adjuster can verify the drying progression toward dry standard — no guesswork, just records your claim can rely on.
When materials reach their pre-loss moisture content we confirm with meter readings, remove equipment, and deliver a complete drying log and photo package to your adjuster. Because most projects are insurance-based, we coordinate directly with your carrier and bill them for covered work — you typically pay only your deductible.
Not sure which service is right for your situation? Use this quick comparison to find the best fit, then call us to start your claim.
| Service | Best For | Pricing | Turnaround |
|---|---|---|---|
| Water Damage | Burst pipes, appliance leaks, roof leaks, overflows | Insurance / deductible-based | Same-day response · 3–5 day dry |
| Fire Damage | Kitchen fires, electrical fires, partial losses, smoke damage | Insurance / deductible-based | Same-day response · varies by scope |
| Flood Cleanup | Storm flooding, rising water, overflow, backup | Insurance / deductible-based | Same-day response · 3–7 day dry |
| Mold Remediation | Visible mold, musty odors, post-water-loss mold, hidden growth | Varies — call for estimate | Varies by scope |
| Odor Control | Smoke odor, pet odor, biological odors, musty/moisture odors | Varies — call for estimate | Varies by source |
| Smoke Damage | Soot residue, smoke odor, ash deposits, post-fire cleanup | Insurance / deductible-based | Same-day response · varies by scope |
| Storm Damage | Wind damage, hail damage, fallen trees, storm water intrusion | Insurance / deductible-based | Same-day response · varies by scope |
| Sewage Cleanup | Sewer backups, toilet overflows, rising water, septic backup | Insurance / deductible-based | Same-day response · 2–5 day dry |
| Structural Drying | Post-extraction drying, wet framing, cavity drying, monitoring | Insurance / deductible-based | 3–7 day typical dry |
| Contents Pack-Out | Fire, water, or smoke-affected contents; clearing the work area | Insurance / deductible-based | Same-day response · varies by scope |
"Our water heater burst and flooded the hallway and two bedrooms at 11pm. Firewater was here within the hour, extracted the water, and had the drying equipment running that night. They documented everything for our insurance and the claim went smoothly. Lifesavers."
"A kitchen grease fire left soot all over the house and a terrible smoke smell. Firewater boarded up the damaged window, cleaned every surface, and ran ozone treatment. You would never know there was a fire. They worked directly with our adjuster the whole way."
"After the spring storms, water came in through the roof and ran down an interior wall. Firewater tarped the roof that same evening and started drying the next morning. The daily moisture reports made our insurance claim easy to get approved."
"Professional, fast, and thorough. The mitigation team explained the water category, mapped the moisture every day, and confirmed the structure was dry before they removed the equipment. Highly recommend Firewater."
"We had a sewage backup in the basement bathroom — gross. They came out fast in full PPE, contained the area, removed the affected materials, and sanitized. Felt safe letting them handle it. Insurance covered it and they billed the carrier directly."
"Firewater packed out our smoke-damaged contents, inventoried everything, cleaned what could be saved, and stored it until the rebuild was done. When they brought it all back it was clean and organized. Above and beyond."
"Mold in a guest bathroom closet from a slow leak. They contained the room under negative pressure, removed the affected drywall, and verified it was clear before closing up. No more musty smell. True professionals."
"Firewater was prompt, certified, and very well equipped to handle our water loss. The whole process from emergency response to dry standard was smooth from start to finish, and the documentation made the claim painless."
We dispatch 24/7 and are typically on-site within 60 minutes across DFW. The faster extraction begins, the less secondary damage and mold risk you face.
Most sudden and accidental water losses are covered. We document the loss thoroughly and bill your carrier directly for covered work; you typically pay only your deductible.
Category 1 is clean water from a sanitary source. Category 2 is gray water with significant contamination. Category 3 is black water — sewage or ground surface water — requiring specialized remediation. We classify and treat each accordingly.
Most water losses reach dry standard within 3–5 days. We monitor moisture readings daily and confirm materials have returned to their pre-loss moisture content before we remove equipment.
We document and bill the covered mitigation directly to your carrier and coordinate with your adjuster. You remain the policyholder and approve all scope, but we remove the documentation burden.
Yes. Rapid extraction and properly balanced drying are the most effective mold prevention. When materials reach dry standard quickly, mold growth is largely prevented.
Stop the source if safe, move valuables from wet areas, do not enter Category 3 water, and call us at 214-384-4554. Avoid turning on electronics near wet areas.
24/7 emergency response. IICRC-certified, insured, and ready to help right now.